He was going in and out of kitchen atleast 15 time and did not bring a glass of tap water for this poor girl. Thank you for your feedback, we were so pleased to have held a celebration evening for Diwali and its great to hear you enjoyed the food and entertainment.
However shocked that one of our team members responded in such away to a simple request for water. I can assure you I will investigate the matter thoroughly.
This is of course not the kind of behaviour we expect from our team and we will not tolerate such poor responses to our customers.
I apologise profusely for this incident and will take appropriate action to ensure this does not happen in the future. Kindest regards, Dean Customer service manager.
TripAdvisor uses cookies to improve your site experience. Learn more or change your settings. By continuing, you consent to our cookies. Flights Holiday Rentals Restaurants Things to do.
All of your saved places can be found here in My Trips. Log in to get trip updates and message other travellers. Log in Join Recently viewed Bookings Inbox.
New year - Grosvenor Casino Luton. Reviewed 16 December Reviewed 28 October Review of Grosvenor Casino Luton. Ask lindaStevenage about Grosvenor Casino Luton.
See all reviews. Show reviews that mention. All reviews great night gaming tables course meal live entertainment roulette table cash games night out with friends black jack very enjoyable evening christmas meal playing roulette friday or saturday night a la carte menu queuing system service staff bar area large party.
Review tags are currently only available for English language reviews. Ask Doyleygirl about Grosvenor Casino Luton. Reviewed 24 November Excellent member service.
Ask Julie about Grosvenor Casino Luton. Report response as inappropriate Thank you. We appreciate your input. Reviewed 14 November via mobile Good food.
Ask Aruna about Grosvenor Casino Luton. Previous Next 1 … 18 19 20 … TripAdvisor LLC is not responsible for content on external web sites.
My self and two friends went for a meal. We all had starters which were superbly cooked. Two of us had steak fillet and rump asked for it to be cooked medium as the other had Beef Wellington.
All three meals were cooked you perfection moist and the right colour as it should for whet we ordered I. Will definitely be booking again.
This the second time in 2 weeks that I had dinner at The Grosvenor Casino, on Friday, November 17, there were 5 family members on the table, although the restaurant was pretty quiet at our reserved time of I had the Prawn Cocktail that was served with very fresh whole wheat bread and for the main course I had the Salmon dish that truly was delicious, We had a bottle of the house white wine and a bottle of the house red, both wines were fine and very well priced, for desert some of the party had the coffee and mini desert.
Overall the dining experience was 5 star, my other family members also had a great relaxed meal and were very complimentary on the menu choices, prices and superb service, my only regret is I forgot to use my Grosvenor Casino card for the points when paying the bill.
When we arrived at the restaurant we were received very friendly and the table was decorated with Happy Birthday helium balloons.
Preparation and presentation of food was excellent! The atmosphere in the restaurant was very relaxed and the evening was magic.
All the food was excellent both myself and my husband cleared our plates. Steak was melt in the mouth and cooked to perfection.
The salmon was cooked well. All the staff were very helpful and friendly. The whole evening was great. Food was brilliant, very generous portion sizes and tasted great!
Staff were great and very friendly! Sorry, there are no tables available for 2 people on this date. Sorry, this offer is only available between [date-from] and [date-to].
Try searching for an alternative. Try searching for an alternative date. You can unsubscribe from marketing communications at any time.
Please see our Privacy Policy for information on how we use your personal data. Reviews Customer reviews for Grosvenor Casino Luton 4.
Our recommendations engine has found the following venues, which are are also popular amongst Grosvenor G Casino Luton fans. Free event promotion and ticket sales service.
Not a Facebook user? We use cookies to make sure we give you the best experience possible. Click here to find out more. Skiddle sells official, face-value tickets.
Grosvenor G Casino Luton. Tracking venue Track venue. A casino that has it all! Luton Town Football Club. A word of warning to members from other areas not every Grosvenor has the same "holding of machines" system, we are used to being able to hold a machine while eating in the restaurant, this is not the case here and I had my money and card removed while enjoying my steak!!
Congratulations to Martina, Buddha and Sebastian for ensuring we had a lovely evening. Thank you for the kind words and positive feedback. We are always very pleased to hear when our guests have had a good experience and that our team have delivered great customer service.
I will feedback to each of them your comments and thanks. We hope to see you again soon. I went there last night on Friday the 13th with Group of 60 people in coach from Leicester.
They had lots of different types of Buffet Food and amazing Bollywood entertainment, dancers from Spain. Place had a huge makeover done and it looks really nice.
Lots of seating and eating space. They even had a massive cake for Diwali celebration. Staff were really nice and very polite apart from one buffet staff was bit rude.
I had a friend with bit of mentle priblem and she asked him if she could have a glass of water. He said NO there are lots of people so I cant just serve you water in his foreign accent.
He was going in and out of kitchen atleast 15 time and did not bring a glass of tap water for this poor girl.
Thank you for your feedback, we were so pleased to have held a celebration evening for Diwali and its great to hear you enjoyed the food and entertainment.
However shocked that one of our team members responded in such away to a simple request for water. I can assure you I will investigate the matter thoroughly.
This is of course not the kind of behaviour we expect from our team and we will not tolerate such poor responses to our customers. I apologise profusely for this incident and will take appropriate action to ensure this does not happen in the future.
Kindest regards, Dean Customer service manager. Try searching for an alternative date. You can unsubscribe from marketing communications at any time.
Please see our Privacy Policy for information on how we use your personal data. Reviews Customer reviews for Grosvenor Casino Luton 4. Recommended for dinner 26 value 19 entertainment 16 large parties 15 private dining 6 trendy 6 business 4 romantic 4 luxury 3 lunch 2 breakfast 1.
Prev 1 2 3 Next. Select a table Closest available times. Menus available at Book this offer See menu. Please enter your details Guests: Your Contact Details Name: Remember my details for future bookings.
Add a special request. Booking confirmed An email confirmation has been sent to beth. There was an error completing your booking.
This table is no longer available or cannot be booked at this time. Please search for a new table. Deals direct to your inbox!
We use cookies to make sure we give you the best experience possible. He said NO there are lots of people so I cant just serve you water in his foreign accent. Liverpool London Manchester Newcastle Sheffield. All Gigs Browse Gigs in: G casino new years eve luton, there are no tables available for 2 people on this date. Thank you for the kind words and positive feedback. Show reviews that mention. All the food was excellent both myself and my husband cleared our plates. The VIP machines are excellent and offer a higher level riesentorlauf damen integration. Please note that Grosvenor Casino is not open to anyone under dänemark 1992 age stargamse View all hotels near Grosvenor G Casino Luton. Please enter your details Guests:
das Unvergleichliche Thema, mir ist es interessant:)
Ich kann Ihnen empfehlen, die Webseite, mit der riesigen Zahl der Artikel nach dem Sie interessierenden Thema zu besuchen.
Es ist der Irrtum.